Covid 19 Update from Tri Beauty
Update: 1st February 2021
We are currently closed during lockdown and look forward to welcoming our clients back soon.
Tri Beauty's new "normal" for when our doors open again
We have introduced some new protocols to ensure the safety of our clients and staff:
New Opening Hours - We will be introducing new opening hours which may vary week to week in the early days. This will enable a flexitime and staggered rota for our staff and will help to minimise contact with clients in the salon.
No double appointments - We apologise but we are unable to offer double appointments until we are able to open fully with a full staff rota. We will run a strict one client/one therapist per treatment room, with an exception to two therapists and two clients in our manicure/pedicure room.
Face treatments - When we open, we will confirm if we are allowed to offer treatments on the face including hair removal, ipl, laser, aesthetics and hands on facials. We will continue to offer a free consultation to provide you with a customised treatment plan each time you come in..
New booking system - We have a new booking system. We need to update your contact details so you will be asked to complete a new consultation form on arrival, as well as a covid-19 declaration.
Face masks - Please wear a face mask and have this on before entering the salon. Your therapist will also be wearing a mask and will instruct if and when it is safe to remove yours. Disposable masks will be available to buy for £1.50 per mask.
Arriving at the salon
Timing - Please arrive on time to your appointment.
Car-park - please wait in your car/car-park until your therapist collects you for your appointment.
Reception - When we reopen we will not have a receptionist so do bare with us as our phone lines will not always be manned, but do leave a voicemail or use our online booking system.
Refreshments - We will only be able to offer water in disposable cups but please feel free to bring your own.
Late arrival - Being late to your appointment will result in refusal of treatment and the full amount being charged.
Come alone - Please come alone to all appointments. Exceptions for vulnerable adults who require a carer or guide dogs but no children or spouses will be able to enter the salon.
Hand sanitation - We have several sanitisation stations so you will be asked to wash/sanitise your hands at the start and end of your treatment.
Payment - We are now accepting the following forms of payment: Cash, Visa, Mastercard, Tri Beauty Gift Vouchers.
Price increase - January 2021 - please see our price list.
We are confident these changes will help us deliver a safe spa experience. If there is anything you are not sure about or if you would like to clarify anything with us, please send us a message or give us a call.
Finally, I would like to say a huge thank you to all of our lovely clients who have contacted us throughout lockdown. Thank you for your continued support, well wishes and those of you who keep checking in. I am forever grateful.
We cannot wait to see you all very soon, for some much deserved pampering.
Jakkie and the Tri Beauty team 💕
Gift Vouchers and Prepaid Courses
Tri Beauty Gift Vouchers - all vouchers purchased directly from Tri beauty with a serial number that begins with TRI or OLV will be honoured and extended until July 2021.
Groupon - Unfortunately groupon vouchers which have not been redeemed before their expiry date, or have expired during lockdown are unable to be redeemed. I strongly urge you to contact Groupon directly for a refund as I have no control over the Groupon terms and conditions and have no control to extend the date of use of Groupon vouchers. I am extremely sorry for any inconvenience this may cause.
Prepaid Courses - all prepaid courses purchased directly from Tri Beauty with a serial number that begins with TRI or OLV will be honoured and extended until July 2021. We will contact clients who have outstanding treatments as soon as we have a reopen date to reschedule these appointments.
Terms and Conditions - please re-associate yourself with our terms and conditions which can be found in the HOME menu drop-down at the top of this page.